Legal
Privacy Policy
How we collect, use, and protect your information
Last Updated: January 1, 2025
Adrixis Technologies SARL ("Adrixis," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.
1. Information We Collect
We collect information that you provide directly to us, including:
• Personal identification information (name, email address, phone number)
• Company information (company name, industry, size)
• Technical information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, interaction with our services)
• Communication data (messages, support tickets, feedback)
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to comments, questions, and customer service requests
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
• With service providers who perform services on our behalf
• With your consent or at your direction
• To comply with laws, regulations, or legal processes
• To protect the rights, property, and safety of Adrixis, our users, or others
• In connection with a merger, acquisition, or sale of assets
• With analytics and search engine providers that assist in improving our website
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security best practices
• Incident response procedures and breach notification protocols
• ISO 27001 aligned security management system
However, no security system is impenetrable. We cannot guarantee the absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to:
• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements
• Maintain backup and business continuity systems
When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights (GDPR)
If you are in the European Economic Area, you have the following rights:
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
• Maintain your session and preferences
• Analyze website traffic and user behavior
• Personalize content and advertising
• Improve website functionality and user experience
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Your explicit consent where required
We are committed to ensuring your data receives adequate protection regardless of where it is processed.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
• Posting the updated policy on our website
• Sending an email to the address associated with your account
• Displaying a prominent notice on our website
Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Adrixis Technologies SARL, Casablanca, Morocco
Phone: +212 5XX-XXXXXX
For GDPR-related inquiries, please contact our Data Protection Officer at [email protected].
Your Privacy Matters
We are committed to transparency and protecting your rights. If you have any concerns about how we handle your data or wish to exercise your privacy rights, please don't hesitate to contact us at [email protected].