Careers/Technical Account Manager

Technical Account Manager

Customer SuccessRemote / BerlinFull-time

We're looking for a Technical Account Manager to serve as the primary technical contact for our enterprise clients. You'll bridge the gap between technical teams and business stakeholders, ensuring successful implementation and long-term satisfaction.

Responsibilities

Serve as primary technical point of contact for enterprise accounts
Understand client business objectives and translate them into technical requirements
Coordinate implementation projects and ensure successful deployments
Conduct regular technical reviews and health checks with clients
Identify opportunities for optimization and additional services
Collaborate with sales, engineering, and support teams
Create and deliver technical presentations and documentation
Advocate for client needs within the organization

Requirements

3+ years of experience in technical account management or similar role
Strong technical background in cybersecurity, cloud, or infrastructure
Excellent communication skills with both technical and non-technical audiences
Experience managing enterprise client relationships
Understanding of security frameworks and compliance requirements
Project management skills and ability to manage multiple accounts
Problem-solving mindset and customer-first approach
Willingness to travel occasionally (25% or less)

Nice to Have

Technical certifications (AWS, Azure, Security+)
Experience with SaaS or managed service providers
Knowledge of ITIL or similar frameworks
Previous consulting or professional services experience
Multilingual capabilities

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Technical Account Manager

Responsibilities

Requirements

Nice to Have

Apply for This Position

Personal Info

Job Info

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Technical Account Manager

Responsibilities

Requirements

Nice to Have

Apply for This Position

Personal Info

Job Info

Application Info